Privacy Policy

At MedClino (a product of Maityos), your privacy and the security of your healthcare data are our highest priorities. This Privacy Policy outlines how we collect, use, and protect your information when you use our hospital management software and related services.

1. Information We Collect

We collect information to provide better services to our users. This includes:

• Account Information: Name, email address, phone number, and hospital affiliation.
• Usage Data: Information about how you interact with our software, features accessed, and general system performance metrics.
• Patient Data: (For Cloud Edition users) Patient health records, billing information, and demographic data. Note: We do not access or use this data for our own purposes. It is strictly stored and processed on your behalf.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services.
• To process transactions and send related information.
• To send administrative messages, technical notices, and security alerts.
• To respond to your comments, questions, and customer service requests.

3. Data Security and Storage

MedClino employs industry-standard security measures, including AES-256 encryption for data at rest and TLS 1.3 for data in transit. For Local Edition users, all patient data remains exclusively on your local hardware and is not transmitted to our servers unless explicitly configured for cloud backup.

4. Third-Party Disclosures

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential under strict BAA agreements.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal information. If you have any questions regarding these rights, please contact our support team.

6. Changes to This Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello@medclino.com